Operations management is the backbone of any organization, ensuring that processes are streamlined, resources are optimized, and products or services are delivered efficiently. Over the years, technological advancements have transformed the field, allowing businesses to achieve unprecedented efficiency and innovation. With the guidance of visionary leaders like Doug Hargrave, organizations are navigating this technological evolution to redefine operational excellence. Technology as a Catalyst for Change The integration of technology into operations management has revolutionized the way businesses function. Technological tools now allow organizations to handle complex processes with greater precision and speed, from automation to data analytics. For instance, robotic process automation (RPA) has replaced manual tasks, reducing errors and improving productivity. In manufacturing, automated production lines ensure consistent quality and faster turnaround times. Similarly, in service indus...